Privacy Policy — Divora Technologies

Divora Technologies ("Divora", "we", "us", or "our") is a sole proprietorship founded by Himansh Sharma with its principal place of business in Jaipur, Rajasthan, India. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose and safeguard information when you visit divoratechnologies.com or engage our services.

This Policy is published in accordance with the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act") of India.

1. Information we collect

We may collect the following categories of information:

Contact details you submit through our website or email — name, email address, phone number, company, job title.
Application data submitted through the Careers page — resume, work history, LinkedIn/portfolio links.
Project data shared during an engagement — technical documentation, cloud account metadata (only as needed to deliver services).
Usage data — IP address, browser type, device information, pages viewed, referring URL, collected via cookies and standard server logs.

2. How we use your information

We process your personal data for the following lawful purposes:

To respond to your enquiries and provide the services you request.
To evaluate job applications and communicate about recruitment.
To operate, maintain, secure and improve our website.
To comply with legal, regulatory and tax obligations under Indian law.
With your consent, to send you occasional updates about our services (you can opt out anytime).

3. Legal basis for processing

We rely on your consent for contact-form and marketing communications, on the performance of a contract for client work, on legitimate interests for website security and analytics, and on legal obligation where required by Indian law.

4. Sharing and disclosure

We do not sell your personal information. We may share it only with:

Trusted sub-processors that help us operate our business (e.g., email, hosting, analytics providers) under written data-processing terms.
Government, regulatory or law-enforcement authorities where required by law, court order, or valid legal request.
Professional advisors (auditors, lawyers, accountants) bound by confidentiality obligations.

5. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described above, or to comply with statutory retention requirements. Contact enquiries are retained for up to 24 months; application data for up to 12 months unless you request earlier deletion; client project data as agreed in the master services agreement.

6. Security

We implement reasonable security practices and procedures as mandated under Rule 8 of the SPDI Rules, 2011, including encryption in transit (TLS), access controls, least-privilege IAM, logging, and periodic security reviews. No system is 100% secure and we cannot guarantee absolute security of information transmitted over the internet.

7. Your rights under the DPDP Act

As a Data Principal, you have the right to:

Access a summary of your personal data being processed and the processing activities;
Request correction, completion, updating or erasure of your personal data;
Withdraw your consent at any time (without affecting prior lawful processing);
Grievance redressal through our contact details below;
Nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise these rights, email hello@divoratechnologies.com. We will respond within a reasonable timeframe, and in any event within statutory limits.

8. Cookies

Our website uses essential cookies to remember theme preferences and to keep the site functional. We do not use advertising cookies. You can disable cookies in your browser at any time — some non-essential features may not work.

9. Children

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.

10. Cross-border transfers

Some of our sub-processors (e.g., hosting and email providers) may be located outside India. Where such transfers occur, we ensure appropriate safeguards consistent with applicable Indian law and the DPDP Act.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be notified on this page with a revised "Last updated" date. Please review it periodically.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules thereunder, and Section 8(9) of the DPDP Act, 2023, the Grievance Officer is:

Himansh Sharma
Founder, Divora Technologies
Jaipur, Rajasthan, India
Email: hello@divoratechnologies.com

We will acknowledge grievances within 48 hours and endeavour to resolve them within 30 days of receipt.